Privacy Policy

Your privacy matters to us. We are dedicated to protecting any personal information you share with us. This policy explains the types of information we gather, why we collect it, how it is stored and secured, and your rights regarding your information.

What Personal Information Do We Collect?

Personal information refers to details about an identifiable individual. The types of personal information we may collect include:

Contact details such as your name, address, phone number, and email.
Financial information relevant to purchasing a home (e.g., mortgage details).
Feedback or input provided through surveys, forms, or customer inquiries.
Details provided during interactions related to your home purchase, including information about your advisors or other professionals involved.

Why Do We Collect Your Personal Information?

We collect personal information to enhance your experience and meet our business obligations. This information may be used for purposes such as:

Responding to your inquiries and providing the services or information you request.
Processing transactions related to your home purchase.
Coordinating with third parties (e.g., utility providers, warranty providers, contractors) to fulfill your requests.
Meeting legal and regulatory requirements.
Conducting surveys or gathering feedback to improve our services.
Sharing information within our organization to inform you of related services or offerings, with your consent.

How Do We Collect and Use Personal Information?

Your information is primarily collected directly from you through various means, such as:

Online and Offline Forms: When you register on our website, complete forms at events, or interact with us through other platforms.
Customer Communications: When you contact us by phone, email, or in person to ask questions or request services.
Cookies and Website Tools: When you browse our website, we may collect non-identifiable data through cookies to improve functionality and analyze site usage.

Consent and Your Choices

By engaging with our services or visiting our website, you consent to the collection and use of your information as outlined in this policy. If you prefer not to share certain personal details, we will respect your choice; however, it may limit our ability to provide specific services or fulfill requests.

You can withdraw your consent to receive promotional materials or updates from us by following the opt-out instructions provided in our communications or contacting us directly.

Sharing Information with Third Parties

To provide you with the best possible service, we may share your personal information with trusted third parties such as service providers, contractors, or regulatory bodies. These parties are required to follow privacy laws and handle your information responsibly. We do not sell your personal information to anyone.

How Do We Protect Your Information?

We take the security of your personal information seriously. Measures are in place to protect it against unauthorized access, disclosure, or misuse, including physical, electronic, and procedural safeguards.

Your information is stored securely and only kept for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. When no longer needed, it is securely deleted or anonymized.

Accessing and Updating Your Information

You have the right to access the personal information we hold about you. If you believe your information is inaccurate or incomplete, you may request updates or corrections by contacting us. We strive to ensure all records are accurate and up-to-date.

Changes to This Policy

We may update this privacy policy as needed to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the revised policy will include the date of the latest revision.